FAQs
Why AcceleRide?
LIVE BID
Receive bid in under 30 minutes*
COMPETITIVE OFFER
We will beat any competitor’s offer, up to $500*
TAKE YOUR TIME
Offer valid 7 days or 250 additional miles
GET PAID IN MINUTES
PAYMENT THROUGH ZELLE IN MINUTES OR OPT FOR A CHECK
*See below for details.
Receive bid in under 30 minutes.
Within 1 hour of the transaction
We will beat any competitor’s offer, up to $500
Offer valid 7 days or 250 additional miles
Sell A Ride FAQs
We have a team of live experts who balance industry knowledge with current market data to appraise every vehicle. Our appraisal agents are available during business hours of 9am – 9pm CST, Monday – Saturday.
Submitting your used vehicle usually takes less than 10 minutes.
The better the photos, the more helpful it is for our appraisers to effectively evaluate your vehicle and provide you with the most accurate guaranteed appraisal as possible.
The offer is valid for 7 days or 250 miles beyond your vehicle’s current odometer reading, whichever comes first.
Yes, resubmitting your used vehicle is easy. It’s important to confirm the current odometer reading, update any condition information and provide updated photos if necessary. Once completed, you will receive an updated offer from our team.
Payments can be made through Zelle in minutes or you can opt for a check to be cut within one business day. Zelle payments available Monday – Friday 8am – 6pm CST.
Yes, you must be the registered vehicle owner or authorized agent. If it is a company-owned vehicle, you must be a duly appointed officer of the company and provide documentation.
If you own your vehicle outright but have lost/misplaced the title, you may apply for a duplicate title through your state’s motor vehicle registry.
You can provide the dealership with certified funds for the difference between your appraisal value and the balance of your auto loan (*payoff confirmation required). You may also qualify to rollover your vehicle’s loan balance into the purchase of another vehicle, if you choose to purchase from us.
Yes, the dealership can assist you with any additional paperwork you might need to process your leased vehicle.
We will beat any major competitor’s offer, up to $500. Must present formal written offer from major competitor/auto group.
Please provide a valid state issued ID, your vehicle’s registration & vehicle title (if you have it).
Is a live person or a computer providing my appraisal?
We have a team of live experts who balance industry knowledge with current market data to appraise every vehicle. Our appraisal agents are available during business hours of 9am – 9pm CST, Monday – Saturday.
How long does it take to submit my vehicle for an appraisal?
Submitting your used vehicle usually takes less than 10 minutes.
Why are photos important when it comes to my appraisal?
The better the photos, the more helpful it is for our appraisers to effectively evaluate your vehicle and provide you with the most accurate guaranteed appraisal as possible.
How long is my appraisal offer valid?
The offer is valid for 7 days or 250 miles beyond your vehicle’s current odometer reading, whichever comes first.
My offer expired. Can I resubmit my vehicle?
Yes, resubmitting your used vehicle is easy. It’s important to confirm the current odometer reading, update any condition information and provide updated photos if necessary. Once completed, you will receive an updated offer from our team.
How can I get paid?
Payments can be made through Zelle in minutes or you can opt for a check to be cut within one business day. Zelle payments available Monday – Friday 8am – 6pm CST.
Do I have to be the registered owner of the vehicle in order to redeem an appraisal?
Yes, you must be the registered vehicle owner or authorized agent. If it is a company-owned vehicle, you must be a duly appointed officer of the company and provide documentation.
I own my vehicle (no lien) outright, but I lost my title. What do I do?
If you own your vehicle outright but have lost/misplaced the title, you may apply for a duplicate title through your state’s motor vehicle registry.
What if I owe more on my auto loan than the appraisal amount?
You can provide the dealership with certified funds for the difference between your appraisal value and the balance of your auto loan (*payoff confirmation required). You may also qualify to rollover your vehicle’s loan balance into the purchase of another vehicle, if you choose to purchase from us.
Can I get an appraisal on a vehicle I’m currently leasing?
Yes, the dealership can assist you with any additional paperwork you might need to process your leased vehicle.
Will you beat a competitor’s offer?
We will beat any major competitor’s offer, up to $500. Must present formal written offer from major competitor/auto group.
What should I provide to the dealership?
Please provide a valid state issued ID, your vehicle’s registration & vehicle title (if you have it).
